At 25phdream, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a player under Philippine law. We encourage you to read this document carefully before registering or using any 25phdream service.
Six principles that guide how 25phdream handles your personal information
25phdream processes all personal data in accordance with Republic Act No. 10173, the Data Privacy Act of 2012, and the implementing rules and regulations issued by the National Privacy Commission (NPC) of the Philippines.
25phdream does not sell, rent, or trade your personal data to third-party marketers or data brokers under any circumstances. Your information is used solely to operate your account and improve your experience on the platform.
All data transmitted between your device and the 25phdream platform is protected by industry-standard TLS/SSL encryption. Sensitive data at rest — including payment details and identity documents — is stored using AES-256 encryption.
As a data subject under Philippine law, you have the right to access, correct, delete, and port your personal data held by 25phdream. You also have the right to object to certain types of processing and to withdraw consent where processing is consent-based.
25phdream collects only the personal data that is necessary for the specific purpose for which it is collected. We do not collect data speculatively or in excess of what is required to operate your account, verify your identity, and comply with our legal obligations.
In the unlikely event of a personal data breach that poses a real risk to your rights and freedoms, 25phdream will notify affected players and the National Privacy Commission within the timeframes required by Philippine law and NPC regulations.
This Privacy Policy applies to all personal data collected, processed, and stored by 25phdream in connection with the operation of the online casino platform accessible at 25phdream.vip (the "Platform"). It covers data collected from registered players, visitors to the Platform, and individuals who interact with 25phdream through any channel, including live chat and email support.
25phdream is committed to processing personal data lawfully, fairly, and transparently, in accordance with the Republic Act No. 10173 (Data Privacy Act of 2012), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission of the Philippines. Where applicable, 25phdream also observes internationally recognised data protection principles.
By registering an account on the 25phdream Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Privacy Policy, you must not register an account or use the Platform.
This Privacy Policy should be read together with the Terms & Conditions, which govern your use of the 25phdream Platform. Capitalised terms not defined in this Policy have the meanings given to them in the Terms & Conditions.
For the purposes of the Data Privacy Act of 2012 and its Implementing Rules and Regulations, 25phdream is the personal information controller in respect of all personal data collected through the Platform. As personal information controller, 25phdream determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable Philippine privacy law.
25phdream has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection law. Contact details for the DPO are provided in Section 16 of this Policy.
25phdream collects the following categories of personal data in connection with the operation of the Platform:
Note on Sensitive Personal Information: Government-issued ID documents and financial account details constitute sensitive personal information under the Data Privacy Act of 2012. 25phdream processes this data only to the extent strictly necessary for identity verification, fraud prevention, and regulatory compliance, and applies enhanced security measures to its storage and handling.
25phdream collects personal data through the following channels and methods:
The majority of personal data held by 25phdream is provided directly by you during the following interactions:
Certain technical data is collected automatically when you access and use the 25phdream Platform, including through cookies, web beacons, and server logs. This data is collected to ensure the security and performance of the Platform and to detect fraudulent or abusive activity. See Section 10 for more information about our use of cookies.
In limited circumstances, 25phdream may receive personal data about you from third parties, including:
25phdream processes your personal data for the following specific purposes. We process only the data that is necessary and proportionate to each purpose.
| Purpose | Data Categories Used |
|---|---|
| Account registration and management | Identity, Contact |
| Identity verification and KYC compliance | Identity, Contact, Financial |
| Processing deposits and withdrawals | Financial, Identity |
| Providing and improving gaming services | Gaming, Technical |
| Fraud detection and prevention | Identity, Financial, Technical, Gaming |
| Anti-money laundering (AML) compliance | Identity, Financial, Gaming |
| Responsible gaming monitoring and tools | Gaming, Identity, Contact |
| Customer support and dispute resolution | Identity, Contact, Communications, Gaming |
| Bonus and promotion administration | Identity, Gaming, Contact |
| Platform security and technical operations | Technical |
| Regulatory reporting and legal compliance | Identity, Financial, Gaming |
| Service communications (account notices, policy updates) | Contact |
25phdream does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by law or where you have provided explicit consent.
Under the Data Privacy Act of 2012, 25phdream relies on the following legal bases for processing your personal data:
Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal. To withdraw consent, please contact our Data Protection Officer using the details in Section 16.
25phdream does not sell, rent, or trade your personal data. We share personal data only in the following limited circumstances:
25phdream engages third-party service providers who process personal data on our behalf as personal information processors. These include:
All third-party processors engaged by 25phdream are bound by contractual data processing agreements that require them to process personal data only on 25phdream's documented instructions, to implement appropriate security measures, and to comply with applicable Philippine privacy law.
25phdream may disclose personal data to Philippine government authorities, regulatory bodies, law enforcement agencies, or courts where required to do so by applicable law, court order, or regulatory direction. Such disclosures are made only to the extent required and in accordance with applicable legal procedures.
In the event of a merger, acquisition, restructuring, or sale of all or part of 25phdream's business, personal data held by 25phdream may be transferred to the acquiring entity as part of the transaction. In such circumstances, 25phdream will take reasonable steps to ensure that the acquiring entity is bound by privacy obligations no less protective than those set out in this Privacy Policy, and will notify affected players of any material change in data controller.
25phdream will never share your personal data with third-party advertisers, data brokers, or marketing companies. Your data is used exclusively to operate your account and deliver the 25phdream service.
25phdream retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulation. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data | Duration of account + 5 years after closure | Legal / AML obligation |
| KYC documents | Duration of account + 5 years after closure | Regulatory requirement |
| Financial transaction records | Duration of account + 5 years after closure | Legal / AML obligation |
| Gaming session history | Duration of account + 2 years after closure | Legitimate interest / dispute resolution |
| Support communications | 3 years from last interaction | Legitimate interest / dispute resolution |
| Technical / log data | 12 months from collection | Security / fraud prevention |
| Cookie and analytics data | As specified in cookie settings (max 13 months) | Consent / legitimate interest |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with 25phdream's data disposal procedures. Where data is anonymised rather than deleted, the anonymised data may be retained indefinitely for statistical and analytical purposes, as it no longer constitutes personal data.
25phdream implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
While 25phdream implements robust security measures, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials. Never share your 25phdream password with anyone, including 25phdream support staff, who will never ask for your password.
25phdream uses cookies and similar tracking technologies on the Platform to ensure its proper functioning, enhance your experience, and support security and analytics operations. A cookie is a small text file placed on your device by a website you visit.
You can control non-essential cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a cookie is set. Please note that disabling certain cookies may affect the functionality of the 25phdream Platform — in particular, disabling strictly necessary cookies will prevent you from logging in to your account.
For detailed information about the specific cookies used on the 25phdream Platform and how to manage your cookie preferences, please refer to the cookie settings panel accessible from the Platform footer.
The 25phdream Platform is strictly intended for individuals aged 21 years and older, in accordance with Philippine gaming regulations. 25phdream does not knowingly collect personal data from individuals under the age of 21.
Age verification is a mandatory step in the 25phdream registration and KYC process. Where 25phdream discovers or has reasonable grounds to believe that personal data has been collected from a person under the age of 21, it will immediately suspend the associated account, delete the personal data collected, and report the matter to the relevant authorities where required by law.
🔞 21+ Only: If you are a parent or guardian and believe that your child under the age of 21 has registered an account on 25phdream, please contact our Data Protection Officer immediately using the details in Section 16. We will take prompt action to close the account and delete all associated personal data.
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights in respect of your personal data held by 25phdream:
To exercise any of the above rights, please submit a written request to our Data Protection Officer using the contact details provided in Section 16. 25phdream will respond to all valid requests within fifteen (15) working days of receipt, in accordance with NPC guidelines. We may request proof of identity before processing your request to ensure that personal data is not disclosed to an unauthorised person.
Some rights are subject to limitations. For example, the right to erasure does not apply where 25phdream is required to retain data to comply with a legal obligation (such as AML record-keeping requirements) or to establish, exercise, or defend legal claims.
In the course of operating the 25phdream Platform, personal data may be transferred to and processed in countries other than the Philippines — for example, where 25phdream's cloud infrastructure providers or game software providers operate servers in other jurisdictions.
Where personal data is transferred outside the Philippines, 25phdream ensures that appropriate safeguards are in place to protect the data in accordance with the Data Privacy Act of 2012. These safeguards include contractual clauses that impose data protection obligations on the recipient equivalent to those applicable in the Philippines, and — where available — reliance on the recipient country's adequacy determination by the National Privacy Commission.
By using the 25phdream Platform, you acknowledge and consent to the transfer of your personal data to other countries as described in this section, subject to the safeguards described above.
The 25phdream Platform may contain references to third-party services — such as game providers, payment processors, and responsible gaming support organisations. This Privacy Policy applies only to personal data processed by 25phdream in connection with the Platform. It does not apply to the data practices of third-party services, which are governed by their own privacy policies.
25phdream is not responsible for the privacy practices of third-party game providers or payment processors. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of the 25phdream Platform.
Payment data entered during deposit and withdrawal transactions is processed directly by the relevant payment processor (GCash, PayMaya, or your bank) and is subject to that processor's security standards and privacy policy. 25phdream does not store full payment card numbers or GCash/PayMaya PINs.
25phdream reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory guidance. The date of the most recent revision is displayed at the top of this page.
Where changes to this Privacy Policy are material — for example, where we introduce a new purpose for processing or a new category of data sharing — 25phdream will notify registered players by email or through an on-platform notification prior to the changes taking effect, and will provide a reasonable period for players to review the updated Policy before it becomes binding.
Your continued use of the 25phdream Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree to the revised Policy, you must cease using the Platform and may request account closure in accordance with the Terms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 25phdream, please contact our Data Protection Officer:
25phdream Data Protection Officer
Email: [email protected]
General Support: [email protected]
Live Chat: Available 24/7 via your account dashboard
Response Time: Privacy requests are acknowledged within 3 working days and resolved within 15 working days in accordance with NPC guidelines.
If you are not satisfied with 25phdream's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines:
National Privacy Commission of the Philippines
Website: privacy.gov.ph
Address: 5th Floor, Delegation Building, PICC Complex, Pasay City, Metro Manila, Philippines
Email: [email protected]
For responsible gaming support, self-exclusion requests, or deposit limit settings, please visit our Responsible Gaming page. For the full terms governing your use of the 25phdream Platform, please review our Terms & Conditions.
Access to 25phdream is strictly limited to players aged 21 years and older, in line with Philippine gaming regulations. We are committed to protecting vulnerable players and providing tools to help you stay in control. Visit our Responsible Gaming page for deposit limits, session controls, and self-exclusion options. Gambling is addictive. Know when to stop.
Your privacy and security are at the heart of everything we do at 25phdream. Enjoy slots, live dealer games, bingo, and jackpots — all in PHP, with GCash and PayMaya support, backed by robust data protection.
Must be 21 years or older to play. Please gamble responsibly.